Is there a problem with your order? No problem, send us an email and let us know what’s wrong and how we can make it better for you. Products may be returned within 14 days for a refund or if defective replaced with a new product, products that are not defective may be subject to a 25% re-stocking fee on a case by case basis. Returned products must be accompanied with the original manufacturers packaging and have no damage in order to receive a complete refund.